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SymphonyAI Summit achieves G2 leader quadrant status for fall 2022

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SymphonyAI Summit was named a leader in three categories and received numerous badges for its ITSM solutions.

SymphonyAI Summit, a leading provider of enterprise class IT service (ITSM) and asset (ITAM) management tools, announced today that it has achieved Leader Quadrant positions in the Enterprise IT Management Software, IT Service Management Tools, and Service Desk Software categories of the G2 Fall 2022 Grid® Report.

G2 releases quarterly reports ranking global software sellers and products across several different classifications. G2’s Grid® Reports, specifically, offer a high-level overview of a G2 category. Companies listed in the Leader Quadrant of a Grid® Report are rated highly by G2 users and have substantial market presence scores – a combination of 15 metrics from G2’s user reviews, publicly available information, and third-party sources.

“We are excited to be named in G2’s Fall 2022 report as leaders in enterprise IT management software, IT service management tools, and service desk software,” said Satyen Vyas, CEO of SymphonyAI Summit. “Providing our customers with the ability to achieve higher enterprise productivity is our number one priority and we look forward to continuing to improve and expand our customer’s experience using our robust ITSM offering.”

SymphonyAI Summit offers a single, centralized, self-service portal for all service requests across an organization. Through AI-driven knowledge intelligence, SymphonyAI Summit’s tools are designed to understand the context of an issue to automatically resolve incidents and service requests. A 24/7 service desk supports a conversational interface using natural language through webchat, Microsoft Teams, Slack, and Jabber.

In addition to leadership quadrant positioning, SymphonyAI Summit has also been awarded the following G2 badges by category:

Enterprise IT Management

  • Leader – Fall
  • Leader – Enterprise
  • Momentum Leader – Fall

Service Desk

  • Leader – Fall
  • Momentum Leader – Fall
  • Easiest Admin – Enterprise
  • Easiest To Use – Enterprise
  • Best Meets Requirements – Enterprise
  • High Performer – Enterprise

IT Service Management (ITSM) Tools

  • Leader – Fall
  • Leader – Enterprise
  • Momentum Leader – Fall
  • Easiest Admin – Enterprise
  • Easiest To Use – Enterprise
  • Best Meets Requirements – Enterprise
  • Easiest Setup – Enterprise
  • Leader – Asia
  • Leader – India
  • Leader – Asia Pacific
  • Enterprise High Performer – India

For more information about the badges, click here.

About G2

G2 is the largest and most trusted software marketplace globally. More than five million software buyers each month trust G2, making G2.com one of the Top 1000 web destinations in the U.S. Additionally, 2,000 companies rely on G2 to build their reputation, manage their software spend, and grow their business — including Salesforce, Hubspot, Zoom, Lyft, and more. For more information, visit www.g2.com or follow us on Twitter and LinkedIn.

About SymphonyAI Summit

SymphonyAI Summit’s advanced, modular solution unifies service management, asset management, and operations management into a single, easy-to-use platform. Enterprises and service providers use SymphonyAI Summit to dramatically reduce the cost and complexity of their IT management while improving efficiency, productivity, predictability, and control. Leading enterprises across financial services, healthcare, manufacturing, education, and many more verticals are delivering exceptional user experiences while lowering their IT costs using SymphonyAI Summit. SymphonyAI Summit is a SymphonyAI business. www.symphonysummit.com

About SymphonyAI

SymphonyAI is building the leading enterprise AI company for digital transformation across the most important and resilient growth verticals, including life sciences, healthcare, retail, consumer packaged goods, financial services, manufacturing, and media. In each of these verticals, SAI businesses have many of the leading enterprises as clients. SAI is backed by a $1 billion commitment from Dr. Romesh Wadhwani, a successful entrepreneur and philanthropist. Since its founding in 2017, SymphonyAI has grown rapidly to a combined revenue run rate of more than $300 million and over 2,200 talented leaders, data scientists, and other professionals. www.symphonyai.com/